City of Socorro Texas

FOR EMERGENCIES CALL 911 | NON-EMERGENCY (915) 858-9237

Resources

Contact Information

Non-Emergency Contact
(915) 858-9237

Location

240 N. Moon Rd
Socorro, TX 79927

Monday – Friday
8:00 AM – 5:00 PM

Emergencies:
Available 24/7

 

Internal Affairs

The purpose of Internal Affairs is to ensure the integrity of the Socorro Police Department through the objective and intensive investigation of allegations of police misconduct. Upholding the integrity and reputation of our police force is vital if we are to accomplish our mission of maintaining our credibility and respect both from the Public and our service among our officers to foster and maintain trust between the departments, outside agencies, and most importantly the Socorro community.

Name Position Contact Information
Denise Holguin
Internal Affairs Officer

Professional Standards

Filing a Compliment or Complaint

The Socorro Police Department takes seriously all complaints regarding the service provided by the Department and the conduct of its members.

The Department will accept and address all complaints of misconduct in accordance with SPD policy, the City of Socorro Employee Handbook, and applicable federal, state, and local law and municipal ordinances.

It is also the policy of this Department to ensure that the community and employees can report misconduct without concern for reprisal or retaliation.

Individuals from the public may make informal or formal complaints in any form, including in writing, by email, in person, or by telephone. All complaints will be courteously accepted.

Complaints against an officer must be in writing and signed by the person making the complaint (Tex. Gov’t Code § 614.022).

When a personnel complaint involves the Chief of Police, the complaint shall not be processed through the Department chain of command or the Professional Standards Unit. Such complaints shall be submitted to the City Manager or the Human Resources Director.

Office Phone number 915-275-1048/Dispatch number 915-858-9237

Please note that all administrative incidents will have a standard timeline of 180 days from the date of discovery and all criminal cases will have a 2-year timeline.

Instructions for completing the affidavit:

  1. The affidavit must be completed by a person who is over the age of 18 and has personal knowledge of the events at issue.

  2.  The person completing the affidavit must provide sufficient details of the events at issue.

  3. The affidavit must be signed by the person completing the document and the signature notarized by a notary.

Police Department
Compliments & Complaints

Police explorers program

The Police Explorers Program is another opportunity for young people to take a look into the duties of a police Officer as well as consider their own future in police work. The program is largely educational and based on experiences that participants will gain as they take on realistic training that will mirror the actual responsibilities of an Officer. This program will also incorporate Ride Along sessions that will allow participants to shadow an Officer while they are on patrol.

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